Return Policy

Last updated October 27, 2023

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at kosmohlifestyle@gmail.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:



Kosmoh Lifestyle

Attn: Returns

RMA #

Number 39, Satya Path

Neemuch, Madhya Pradhesh 458441

India

 

Return shipping charges will be paid or reimbursed by us. 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least fourteen (14) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

 

EXCEPTIONS



For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

 

Please Note

  •        Return in proper packaging. Products should be unused and not show signs of wear and tear

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:

 

+917734970912 / +917999491138

kosmohlifestyle@gmail.com